Returns & Refund Policy
We want you to love what you buy from Zoozoartz.
If you’ve received a damaged, misprinted, or defective product, don’t worry — we’ll make it right.
Eligibility for Return/Replacement:
- Returns are accepted only for damaged or incorrect products received.
- You must notify us within 3 days of delivery by emailing zoozoartz@gmail.com with order details and product images.
- Once approved, we’ll arrange for a replacement or refund to the same payment method within 7–10 working days.
- Products must be unused, in original packaging, and include all materials received.
Non-Returnable Items:
- Customized or personalized orders cannot be returned unless damaged or defective.
- Normal wear, color variations, or minor print differences are not considered defects.
We aim to make every experience with Zoozoartz delightful.
If you have any questions, our support team is happy to help — write to us at zoozoartz@gmail.com.
